Messaging Settings

Messaging settings for all users

Users can decide how they want to be notified of new messages and event notifications by editing their messaging preferences page, which they can access either from the Preferences link in the user menu or from the gear icon in the messaging/notifications menus. See

Messaging

and
Notifications
for more information.
Which options they see there depend on what has been enabled by the administrator. For example, the mobile option is only available if the site is enabled for the mobile app.

Enabling/disabling messaging sitewide

The personal messaging system in Radix LMS is enabled on the site by default. It may be disabled by a site administrator from 'Advanced features' in Site administration.

Student and parent roles are not allowed to send or receive messages from other students or parents. Students and parents are only allowed to send/receive messages from their teachers and other staff.

Default message outputs

You can specify the default outputs for each type of message that Radix can send in 'Default message outputs' in Site administration.

Site administration > Plugins > Message outputs > Default message outputs

You can also set to what degree each type of message is enabled, and whether users are able to change these default settings in their profiles:

Disallowed - This particular type of message is not allowed at all and users will not see any settings related to them. The message of the chosen type will never be delivered.

Permitted - Users are permitted or allowed to change the settings. When the user account is created, the new user will inherit the settings the administrator sets here, but will be allowed to change them afterward in their Messaging settings. Messages will be delivered as the user sets them on their own

Messaging

settings page.

Locked - Users are not permitted or allowed to change these settings. When the user account is created, the new user will inherit the settings the administrator sets here and will never be allowed to change them. Messages will be delivered for all users as you set them on this page.

Logged in/Offline

You can set whether each of these will be sent when the user is online through the messaging system interface available to users in their profiles, and/or whether each output is sent via email.

Ordering of messaging settings

Because users might have many different messaging options, they are ordered into different components - for example, activities, system, enrolments etc.

Example notifications preferences screen - student view

List of message types

Except for Personal messages between users, which refers to the interaction messaging tool on a user profile, the other messages are generated by events in Radix LMS. These are set in the system by the Administrator in Site administration > Plugins > Message outputs > Default message outputs.

Output Name	Description	Recipients
Assignment notifications	Student has submitted an assignment	Teacher
Warning when your quiz attempt becomes overdue	See SBA settings	Student
Backup notifications	Automated backup schedule run completed	Site administrators
Badge creator notifications	Notify creator of a badge when it is awarded to someone	Any badge creator (typically Teacher or Manager role)
Badge recipient notifications	Notify recipient of a badge when it is awarded to them	Any badge recipient (typically Student role)
Confirmation of your own quiz submissions	Notice your quiz was successfully submitted	Student
Course creation request approval notification	Notice a requested course has been approved	Defined in Site admin > Courses > Course request > Course request notification
Course creation request notification	Notice a course has been requested	Defined in Site admin > Courses > Course request > Course request notification
Course creation request rejection notification	Notice a requested course has been rejected	Defined in Site admin > Courses > Course request > Course request notification
Subscribed forum digests	Sets default for this for user profiles	Authenticated users
Important errors with the site	Important errors	Site administrators
Manual enrolment expiry notifications	Notice if Manual enrolment about to expire	Manual enrolees
Self enrolment expiry notifications	Notify users when their enrolment expires	Enroller only, or Enroller & Enrolled user
Lesson essay graded notification	Notify students a teacher has graded a Lesson essay question	Student
Personal messages between users	Using the Messaging interface tool	Authenticated Users
Feedback reminder	Feedback non-respondent reminder message	Student feedback activity non-responders
Notices about minor problems		Site administrators
Notification of rule subscriptions	Notifications from Event monitoring rules	Event rule subscribers
Subscribed forum posts	Default for forum subscription handling	Anyone subscribed to a forum
Feedback notifications	Notices from setting Enable notification of submissions	Teacher, Feedback administrator
Notification of quiz submissions	A message that student has submitted a quiz	Teacher

Email

All email messages and notifications go to the email address set in a user's profile. The administrator can optionally allow users to choose to have notifications sent to a different email address. This is off by default and can be enabled in Site administration > Advanced features > Notification email override.

Users can then enter their alternative email address under Preferences/User account/Notification preferences: Click on the gear icon next to "Email" in the table header and enter the alternative email.

Note: The 'messagingallowemailoverride' setting does not affect failed login notifications as they do not go through the messaging system, and will therefore still go to the original email specified.